Chin Hon,
Hello and thank you for your email. We apologize for the
incorrect item you received. Unfortunately the item you ordered is
currently out of stock. We have gone ahead and submitted this order for
a refund. Please allow 7-10 business days for this to post back to your
method of payment. Please keep the wrong product on us; please don't
worry about returning it to us.
Again, we apologize for the inconvenience. We value our relationships
with our guests. If there is anything further that we can do to assist
you, please do not hesitate to contact us.
Hello and thank you for your email. We apologize for the
incorrect item you received. Unfortunately the item you ordered is
currently out of stock. We have gone ahead and submitted this order for
a refund. Please allow 7-10 business days for this to post back to your
method of payment. Please keep the wrong product on us; please don't
worry about returning it to us.
Again, we apologize for the inconvenience. We value our relationships
with our guests. If there is anything further that we can do to assist
you, please do not hesitate to contact us.
I am so angry lor. Shouldn't they have started the email with "Dear Chin Hon"... No manners... Haha... at least they got the name right. There was a high chance that they would have mistook Hon to be my last name and just call me Chin. Oh well, I got a free book, which I actually don't mind, cause it does look like a fairly interesting read... But I really have the feeling that they were trying to pull a fast one on me...
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5 comments:
what a funny mix-up! both sounds interesting, lend me someday! i hope your cartoon guides have lotsa cute pictures!
yx
I guess the casual-ness in addressing you as "Chin Hon" instead of "Dear Chin Hon" could be due to the American style, whereby they are a bit more casual than us here in Asia? I dunno.
But anyway, I don't get it - why would they be pulling a fast one on you? Cos they actually delivered a book to you right? (Albeit the wrong one.) And plus, they are gonna lose money by giving you a second book and letting you keep the first book.
haha... yx sure
hmm... jem, but my nurse was very nice... she called my sweetie lor... why can't that stupid guy just add in a "dear" when he addresses me... sound so impersonal...
the thing is that they dun have the book that i want (which they should have told me in the first place). now i am wondering if they had just sent me a similiar one (which might be less popular and they have tons of it in inventory), hoping that i wouldn't pursue the matter, then they would have gotten away with it.
if there are enuff "bo chup" people around, this strategy will actually pay itself off, assuming that that's what they are trying to do.
Yo. I have the book la! You should have borrowed it when you were back... Or did I introduce you to it, and forget to show you? Sigh... My memory's failing me...
Kat
haha... yup kat, u were the one who told me abt the book. hehe... just that when i was buying another book (http://www.amazon.com/Lady-Tasting-Tea-Statistics-Revolutionized/dp/0805071342), amazon showed me this book so i thot might as well buy it as well... sigh... guess i am not fated to have the book.
haha.. yup borrow it frm u next time... hey dun bring it to london ah... i wanna see the sights one, dun wanna be distracted by the book and I have poor self-control :p
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